Reaching the age of thirty, my income randomly doubled

It's worth mentioning that the three-day no-reason return policy has garnered great customer praise.

However, it also caused not insignificant operational costs.

Mainly because there are some people who specifically take advantage of this policy and use it multiple times.

They are a typical example of maliciously taking advantage of the system.

Shen Chengjun's suggestion was to directly blacklist these people.

Chen Pingsheng decided to wait and see as the goods returned could not naturally be resold by the department store.

This caused a not insignificant loss in terms of cost.

But there were also benefits, such as a pair of sports shoes that sold quite well.

The design was good, but the return rate was extremely high.

Upon investigation by the marketing department, it was found that a buyer had deliberately chosen cheaper shoes to purchase.

The motive was to obtain a 30% kickback.

If he purchased a million in a year, he would personally take three hundred thousand.

The police have now been alerted and are handling the situation.

There are actually many problems with the new opening of Tenghui.

The return policy is the toughest aspect to manage when dealing with product quality issues.

Any product with a high rate of return is basically problematic.

Of course, it's different with expensive electronic products. If there's no obvious quality issue after purchase,

they won't be accepted for return, as the prices are too high.

If such items could be returned easily, many would think about borrowing an expensive laptop from them to use for a couple of days.

Young people usually return items because of quality issues.

But for many of the middle-aged and older people who return items, it's really about simply wanting to take advantage of the system.

Take a big red watermelon, for example, eaten until only the rind is left, and they come to you claiming the melon wasn't sweet.

They want a refund.

The chairman's rules are posted on the door of Tenghui Department Store, and everything is centered around customer satisfaction.

Once these people realized they could actually get away with a few returns,

they would buy cherries, cantaloupes, imported durian, etc.

Basically, they would eat them by the afternoon after buying them in the morning and then come back for a refund.

As long as they get their way, shame is non-existent.

This reminded Chen Pingsheng of the times when he used to sell durian at his stall, where he often encountered such people.

Most of these elders were locals from Capital City, and their shamelessness knew no bounds.

The fruit section had become their disaster area.

They would come themselves and then proudly tell their friends about it. Explore new worlds at m,v l'e-m|p y r

So, Shen Chengjun proposed to blacklisting these people outright.

The return policy benefit offered by Tenghui wasn't meant for them to come and eat or take goods for free.

Chen Pingsheng asked him not to be too quick to blacklist them.

These people's shamelessness could be beyond imagination—they would think it's their right once they got used to it.

If you blacklist them, they might just lie in front of your door and sleep there for a day.

First, collect their return videos, and if they make trouble, hand them directly over to the police.

To be frank, in a society governed by law, those running a physical store aren't afraid of thugs; they're afraid of shameless scoundrels.

Of course, Chen Pingsheng had plenty of ways to deal with such people.

Tenghui Department Store would still open its doors wide in the first half of the year to accept reasonable supervision from customers.

Let them help weed out substandard products and catch the purchasing staff taking kickbacks.

That's crucial.

Without customer oversight, the business would only get worse.

...

After hearing the financial report from Tenghui Department Store,

Chen Pingsheng went downstairs to Tengying.

The funds for the project that she had disappeared into had already been secured, and the project was still in preparation.

It would take about one or two months before they could start filming.

Yang Mi took advantage of this time to take on a variety show.

As the queen of topics, the number of variety shows inviting her was very high.

She really was ceaselessly earning money.

Of course, this also helped him make a bit of money on the side.

After all, Tengying could take ten percent of her program recording fees.

The prerequisite was providing her with enough film resources.

Last October,

Zhao Liying took on a Republican Era spy drama where she played a genius girl.

He invested forty million in this drama, and after selling the exclusive broadcasting rights a few days ago,

today he made back one billion.

It also helped him recover some of his investment.

Last year, he had invested in three TV dramas that hadn't yet broken even.

These were Yang Mi's Three Lives Three Worlds, which he invested fifty million in,

Shishi's Wind Serendipity, thirty million,

and another was Bai Lu's project, which cost him sixty million.

The three dramas together could bring in about 3.5 billion in revenue.

If you add in Charlotte's movie, Tengying's financial report for the year is bound to be impressive.

It would definitely shock the industry.

He was able to sell 10% of Tengying's shares for five hundred million easily, and there was naturally a reason for that.

Without impressive results, how could he possibly secure that five hundred million in funds?

It should be known that this was not financing, but simply Tong Zelan buying a 10% stake from him.

After finishing filming, Zhao Liying returned from Hengdian, Zhejiang, the largest film and television center in the country.

This time, she came back with a script she had set her sights on, a modern idol drama.

After Chen used Golden Finger to measure and found that the return rate was incredibly as high as 350%,

he decisively invested ninety million in it.

The production cost of modern idol dramas is significantly less than that of fantasy dramas.

Mainly because there's no need for special effects, and the biggest production cost is on actor salaries.

The shooting time also doesn't need to be too long.

Since most of Zhao Liying's films were invested by Tengying, she had a particularly high say in the production crew.

Zhao Liying, weary from her travels, was eager to rush off to film again, but Chen Pingsheng asked her to rest a bit.

"Don't be so rushed, Liying. Won't you stay a few more days before leaving again?"

"No, Chen. I'll think about resting for a few days after finishing this one."